British Travel Awards winners list for 2020 as Brits voted for favourite firms

The British Travel Awards winners list for 2020 is here – as voted for by members of the public.

This year has been difficult for the travel industry but that didn’t stop 132,000 Brits showing their support and casting over 244,000 votes across the 51 categories, to celebrate their favourite travel agents, companies and tour operators.

Some categories also featured multiple winners depending on whether they were large, medium or small companies.

BTA CEO Lorraine Barnes Burton said: “Voters were specifically asked to show their support for companies they had a good experience with, paying particular attention to customer service – recognising companies who had helped them with re-bookings, refunds and cancellations. The British Travel Awards is still the biggest consumer voted awards in the UK and congratulations to all the worthy winners. We’re looking ahead and forward, all being well, to travelling again soon.”

So, who took home the gold? You can check out the full winners list below…

Best holiday companies

1. Best Family Holiday Company: On the Beach (large), Solmar Villas (medium), Canterbury Travel (small)
2. Best UK Family Holiday Company: Parkdean Resorts (large)Haven (medium)
3. Best Luxury Holiday Company: Emirates Holidays (medium), Cloud 9 Adventure (small)
4. Best All-Inclusive Holiday Company: On the Beach (large), Mercury Holidays (medium), Star Tours (small)
5. Best River Cruise Holiday Company: Viking Cruises
6. Best Escorted Tours Holiday Company: Newmarket Holidays (large), Titan Travel (medium), Wendy Wu Tours (small)
7. Best Singles Holiday Company: Saga Group (large), Just You (medium), One Traveller Ltd (small)
8. Best Wedding Honeymoons Holiday Company: Olympic Holidays (large), Ionian Weddings (medium), Honeymoon Dreams (small)
9. Best LGBTQ+ Holiday Company: On the Beach
10. Best Assisted/Accessible Holiday Company: Traveleyes
11. Best Coach Holiday Company: Alfa Travel Ltd (large), Titan Travel (medium), On the Go Tours (small)
12. Best Rail Holiday Company: Great Rail Journeys (large), Rail Discoveries (medium), Railtrail Tours Ltd (small)
13. Best Camping Mobile Holiday Company: Eurocamp (large), Canvas Holidays (medium), Cool Camping (small)
14. Best Escorted Adventure Holiday Company: Exodus Travels (medium), On the Go Tours (small)
15. Best Ski Winter Sports Holiday Company: Skiworld (medium), Ski Safari (small)
16. Best Safari, Wildlife Nature Holiday: Saga Group (large), Exodus Travels (medium), Naturetrek (small)
17. Best Special Interest Holiday Company: Saga Group (large), Titan Travel (medium), The Railway Touring Company (small)
18. Best Activity/Sports Holiday Company: Neilson Active Holidays (medium), GolfKings (small)
19. Best Travel Deals Finder: Travelzoo
20. Best Travel Review/Ratings Website: Silver Travel Advisor
21. Best Consumer Travel Magazine: BRITAIN – The Official Magazine
22. Teletext Holidays Best Travel Blogger: The Travel Scribes
23. Best National Travel Retailer: Travel Counsellors
24. Best High Street Travel Agency: Stewart Travel
25. Best Online Travel Retailer: On the Beach
26. Best Cruise Holiday Retailer: Bolsover Cruise Club
27. Best Villa Holiday Company: Ionian Aegean Island Holidays (medium), Villa Select (small)
28. Best UK Cottage Holiday Company: Sykes Holiday Cottages (large), Coast Country Cottages (medium), Coquet Cottages (small)
29. Best UK Parks Lodges Holiday Company: Parkdean Resorts (large), Verdant Leisure (medium), Waterside Holiday Group (small)
30. Best Foreign Exchange/Travel Money Retailer: Post Office
31. Best Travel Insurance Provider: Staysure
32. Best Holiday Transfer Provider: Titan Travel
33. Best Airport Parking Company: APH ( Airport Parking Hotels)

Best companies for specific destinations

1. Best Holiday Company to Western Europe Ireland: Solmar Villas (medium), Headwater (small)
2. Best Holiday Company to Central Northern Europe: Titan Travel (medium), Headwater (small)
3. Best Holiday Company to East Southeast Europe: On the Beach (large), Solmar Villas (medium), Tucan Travel (small)
4. Best Holiday Company to the Iberian Peninsula Islands: On the Beach (large), Solmar Villas (medium)
5. Best Holiday Company to the Italian Peninsula Islands: Mercury Holidays (medium), Headwater (small)
6. Best Holiday Company to Hellenic Europe: Olympic Holidays (large), Ionian Aegean Island Holidays (medium), Sailing Holidays Ltd (small)
7. Best Holiday Company to the USA: Ocean Florida (medium), American Sky (small)
8. Best Holiday Company to Canada: Canadian Affair (large), Titan Travel (medium), My Canada Trips (small)
9. Best Holiday Company to the Caribbean Bermuda: Tropical Sky
10. Best Holiday Company to Central South America: Trailfinders (large), Mercury Holidays (medium), Journey Latin America (small)
11. Best Holiday Company to North Africa: Red Sea Holidays
12. Best Holiday Company to Sub-Saharan Africa: Newmarket Holidays (large), Titan Travel (medium), Distant Journeys (small)
13. Best Holiday Company to the Middle East: Travelbag (large), Emirates Holidays (medium), Etihad Holidays (small)
14. Best Holiday Company to Australasia: Travelbag (medium), Distant Journeys (small)
15. Best Holiday Company to Southern Asia: Newmarket Holidays (large), Emirates Holidays (medium), Skanda Holidays (small)
16. Best Holiday Company to Southeast Asia: Travelbag (medium), Wendy Wu Tours (small)
17. Best Holiday Company to East Central Asia: Newmarket Holidays (large), Mercury Holidays (medium), Wendy Wu Tours (small)
18. Best Holiday Company to the Indian Ocean: Travelbag (medium), Honeymoon Dreams (small)

You can find out more on britishtravelawards.com.