Travel Leaders Group

2015 sales: $4.32 billion
Employees: 2,163
Previous ranking: 11

3033 Campus Drive, Suite W320
Plymouth, MN 55441
T (763) 744-3700

www.travelleadersgroup.com

Executives
CHAIRMAN: Michael Batt
CEO: Ninan Chacko
EVP, STRATEGIC DEVELOPMENT: Jerry Behrens
PRESIDENT, TRAVEL LEADERS FRANCHISE GROUP: Roger Block
PRESIDENT, NEXION: Jackie Friedman
PRESIDENT, ELITE TRAVEL DIVISION (PROTRAVEL INTERNATIONAL AND TZELL TRAVEL GROUP): Gail Grimmett
PRESIDENT, TRAVEL LEADERS CORPORATE: David Holyoke
CHAIRMAN, PROTRAVEL INTERNATIONAL AND TZELL TRAVEL GROUP: Barry Liben
PRESIDENT, TRAVEL LEADERS FRANCHISE GROUP, LEISURE GROUP VACATION.COM: John Lovell
CFO: Willie Lynch
COO/CHIEF INFORMATION OFFICER: Dave Zitur

2015 Developments

Launched TLSelecthotels.com, a consumer website to complement its agents’ counsel to clients interested in booking luxury hotels.

Nexion celebrated 20 years as host agency and announced plans to upgrade its entire technology platform. Nexion unveiled Corporate CoNexions for corporate agents.

Protravel International launched its new website at Protravelinc.com and introduced a customized website solution for corporate clients. Protravel opened a branch in San Diego specializing in adventure travel in Australia and New Zealand.

Created Elite Travel Division comprising Protravel and Tzell, each of which is retaining its own identity but enables the company to leverage nearly $4 billion in annual sales volume to the benefit of agents in each agency.

Travel Leaders Associates (franchise) formally launched to consumer media its Agent Profiler service to match individual travelers with agents.

It entered into exclusive partnership with the Adventure Travel Trade Association to offer Active Adventure Travel Specialist Certification. It also partnered with Honeymoonwishes.com and launched a honeymoon/destination wedding registry and a honeymoon/destination wedding specialist certification program. It unveiled TravelLeadersBusiness.com, enabling prospective corporate travel clients to search for a qualified travel management company by specific search criteria. In a related announcement, it also launched a new lead generation and client acquisition program, enabling associates to outsource their sales and marketing efforts to gain more business.

Travel Leaders Corporate launched Financial Solutions, offering to help corporate clients focus on opportunities that drive hard return on investment and cost savings.

Tzell Travel Group formally revealed an enhanced Tzell.com and launched its vacation website, VacationsbyTzell.com, along with its Agent Showcase online tool on Tzell.com to connect its agents with prospective clients.

Vacation.com officially relaunched a consumer website to help travelers easily find its member travel agents via Agent Snapshot. Vacation.com significantly enhanced CruisePRO booking system.

Company Facts

Approaching $21 billion in annual sales volume (including nonowned agencies), Travel Leaders Group calls itself the largest traditional travel agency company in North America, offering a home to virtually every type of travel agent. More than 30% of all agents in North America work under the TLG group umbrella through one of its wholly owned, franchised, consortium or host agency networks.

ARC sales of $2.3 billion.

$467.6 million in sales from hosted agents.

70.3% of sales from business, 26.4% leisure, 3.3% other.

Owns Meetings iQ, a subsidiary of Travel Leaders Corporate division. Meetings iQ is focused on delivering strategic meetings management solutions with technology tools; reported sales of $50.5 million via 560 meetings in 2015.

Member of Travel Leaders, Results  Travel, Vacation.com.

Privately held. Certares is the majority owner.

Looking Ahead

Will continue focus on growth, both organic and through acquisitions.

TLG is incorporating all initiatives focused on the lodging sector into its Hotel Division.